Program FAQs How far in advance should I reserve a program with your staff? How far in advance should I reserve a program with your staff? It is best to reserve programming as soon as you have made your selections. All activities must be scheduled at least 3 weeks in advance. This enables us to plan a great adventure for you. Do you hold programs rain or shine? Do you hold programs rain or shine? Outdoor activities are year-round, all-weather adventures, and are only cancelled for lightning, ice, or other safety reasons. Indoor alternatives are available for most activities. What is the cancellation policy? What is the cancellation policy? If we must cancel a program in progress due to safety concerns, the charge will be pro-rated according to the amount of time spent on the field. Who is leading the programs? Who is leading the programs? Our program staff are talented and experienced professionals, trained to facilitate safe and high-quality programming. What do we need to wear? What do we need to wear? You should dress comfortably for the season and always wear closed toed shoes. What can our group do doing during free time? What can our group do doing during free time? Utilize our great recreational activities or explore local attractions in beautiful Western North Carolina.